Mobile App Privacy Policy

Effective Date: 24/03/2026

Last Updated: 24/03/2026

This Privacy Policy explains how VMA Systems Ltd (“we”, “us”, or “our”) handles information in relation to the mobile application (“the App”).

1. Overview

Our mobile apps are provided for use by employees of our customers (your employer) to support field service operations.

VMA Systems does not collect, store, or process personal data for its own purposes through the App. All data generated through use of the App is controlled by your employer.

VMA Systems acts strictly as a data processor on behalf of its customers (the data controllers) and does not determine the purposes or means of processing personal data.

2. Legal Basis for Processing

All personal data processed within the App is done under the authority of your employer, who acts as the data controller.

The legal basis for processing is determined by your employer and may include:

• Performance of a contract (e.g. your employment)
• Legitimate interests (e.g. operational efficiency, workforce management, safety)
• Compliance with legal obligations (e.g. duty of care responsibilities)

3. How Permissions Are Used

The App requests certain device permissions solely to enable core functionality in a work context. These permissions are not used for advertising, analytics, or tracking purposes.